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22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us

Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

New Releases

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?

One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..

11th July 2023

FinTech Insights Powers novobanco's Digital Banking Innovation

FinTech Insights, the comprehensive digital banking research platform, is pleased to announce its successful collaboration with novobanco on the..

4th July 2023

Nubank vs Revolut: Who will come out on top in Brazil?

It's official. Revolut, Europe's most valuable startup, has launched in Brazil. Which means that, after years of absolute dominance, Nubank now faces..

27th June 2023

Mobile banking features: what are the must-haves in 2023?

Do you offer the right set of mobile banking features, or are your app's capabilities holding you back?

30th May 2023

KYC Requirements for Banks

What is KYC for digital banking? KYC stands for Know Your Customer. It is a process used by digital banking institutions to verify the identity of..

11th April 2023

How to use digital banking research to build standout user experiences

"How does our mobile banking offering stack up?" "Which mobile banking features should we be focusing our efforts on?" "And how do we make sure we..

25th January 2023

Battle of the Challenger Banks: Account Opening & e-KYC

Welcome to our very first Battle of the Challengers! In this post we are going to be covering one of the most buzz-worthy topics in the Fintech..

13th October 2022

Banking Apps Are All Alike — But Consumers Clamor for New Features

Consumers are ready for mobile banking app innovation — especially in e-wallets, junior accounts and wealth management. Banks can differentiate with..

16th September 2021

Battle of the US Challengers: Support

Welcome to the Final Battle of the US Challengers It has been another great journey for our team, discovering the potential of Challenger banks in..

27th August 2021

FinTech Insights Spotlight: Chase

It’s time for another FinTech Insights Spotlight! So far, in our two previous monthly blogs we shed light on two Challengers banks that have taken..

19th August 2021

Battle of the US Challengers: Investments

Welcome back to the Battle of the US Challengers! This the 5th installment to our 6-part series. So far we have examined our 13 Challengers according..

12th August 2021

FinTech Bites: Video Banking

It’s another FinTech Bite and we are pumped to discuss what has been most talked about top within our fintech analysts' team. For this month what has..

6th August 2021

Bank of America vs M&T Bank: a Digital Banking Comparison

The US digital banking market undoubtedly represents one of the most competitive globally. With hundreds of Legacy, Regional banks, Credit Unions and..

29th July 2021

Digital Banking Features that Matter: Support

A month ago, to honor the most intuitive and helpful digital banking features that help customers, we launched Digital Banking Features that Matter...

27th July 2021

FinTech Insights: Improve your Digital Banking Feature Set

The product development of a digital banking product is more often than not a lengthy and expensive process. From analyzing the market, conducting..

23rd July 2021

FinTech Insights Spotlight: Starling Bank

Welcome to FinTech Insights Spotlight! In this monthly blog we are examining the biggest and most innovative financial institutions worldwide and try..

15th July 2021

Battle of the US Challengers: Budgeting

Welcome to our fourth episode of Battle of the US Challengers! As we mentioned in our previous installment, Episode 3: Help me Save Towards my Goal..

8th July 2021

FinTech Bites: Notification Alerts

Another month, another FinTech Bite. As always we will be discussing what has been most exciting and intriguing to our analysts team. In previous..

6th July 2021

Banks that Cater Specific Customers

Which is your target audience? What customer segment does your digital bank cater to most? Is it all customers across all ages or is it an ultra..

30th June 2021

Digital banking features that matter: Subscriptions Management

Intuitive features are what make a digital banking design memorable and lovable to customers. To honor the most exciting features out there, the..

24th June 2021

FinTech Insights: know how all customers experience your user journeys

If you're not a niche bank or fintech serving a specific target audience like Millennials, doctors, LGBTQi+, you’ve probably had headaches about..

17th June 2021

Battle of the US Challengers: Help me Save Towards my Goal

Welcome to our third episode of Battle of the Challengers US! In our previous episodes we have pitched our competing Challengers against each other..

10th June 2021

5 digital banking feature sets to make you the customers go-to-bank

The notion that customers own one bank account or are customers of just one financial institution reflects less and less percentages of the market...

4th June 2021

FinTech Insights Spotlight: Chime

Welcome to the FinTech Insights Spotlight series! We are thrilled to be embarking on this new series with you! The FinTech Insights Spotlight series..

27th May 2021

How to avoid a total team burnout with FinTech Insights

Too often product development of a new digital offering becomes extremely tiring for teams. Having to spend weeks to figure out how to design..

20th May 2021

Battle of the US Challengers: Cancel, Reorder Debit Card and Use Virtual to Pay

Welcome back to another series of Battle of the Challengers US! We are thrilled to be back with Episode 2 of Battle of the Challengers US. Last time..

13th May 2021

Fintech Bites: a case of Cryptocurrency

Fintech Bites has always been about our inside the team conversations we have about fintech and digital banking in general.

6th May 2021

A quick guide to effective competitive digital banking analysis

A few weeks ago we discussed the major issues that lead to ineffective comparative research. We talked about the importance of informative competitor..

29th April 2021

Is your digital onboarding process driving new customers away?

The first point of contact potential customers have with your digital banking is the process of opening their first account. Know Your Customer (KYC)..

22nd April 2021

7 ways that Latam banks can promote financial education

Carlos lives in Chile and was never approved for a bank account. Whenever he wants to send money back to his home country, Paraguay, he’s required to..

15th April 2021

Battle of the US Challengers: Digital Onboarding and KYC

Welcome back to another series of Battle of the Challenger banks! We are thrilled to be back and starting on another series of Battle of the..

8th April 2021

Streamline your competitor analysis with FinTech Insights

Competitor analysis sets the tone for a smooth digital banking product development. It can however sometimes be inconclusive and leave you with a..

1st April 2021

Innovation through benchmarking: a Breaking Banks podcast

Back in January we were delighted to participate in the Breaking Banks fintech podcast Episode 372: The Nitty Gritty of Innovation. Our very own VP..

31st March 2021

FinTech Insights: decrease your digital banking offerings development cost

Budgeting for the product development process of a digital banking offering is a thorny issue for many teams. The increased time needed to roll out a..

25th March 2021

Digital banking features that simplify money management: best UX journeys

Earlier in one of our blogs we talked about the features that help customers manage their money through their digital banking mobile applications and..

23rd March 2021

6 green banking initiatives that inspire customers into action

Sustainability is no longer a strategic decision in banking. Climate change is at our doorstep and banks worldwide must consider an..

19th March 2021

Keep up with and get ahead of digital banking innovation

Imagine if you didn’t have to spend most of your day designing the same user journey paths with their myriad iterations, while struggling to jump..

17th March 2021

8 Digital banking features to simplify customers' money management

Banking is central to the financial livelihood of our daily lives. A few years ago the case was that people would have to wait in lines in front of..

12th March 2021

Why should banks include wealth management features in their digital offerings?

For quite a while investing was considered a niche activity, exclusive to high street investors, the wealthy and the extremely wealthy. Then the..

10th March 2021

Why is your bank’s competitor analysis not conclusive enough?

Competitor analysis is innate in the growth strategy of every bank and fintech. Its primary goal is to keep the company’s trajectory forward by..

9th March 2021

3 Ways to Empower Women in Fintech

In a discussion I had a couple of weeks ago, I asked my friends the following simple question: “When you hear the word fintech, what type of person..

8th March 2021

The Women of Scientia discuss working in the Fintech industry

With International Women's Day coming up we thought it would be best to hear from our colleagues on what it feels to be a woman in Scientia.

3rd March 2021

Why does FinTech Insights use Functionalities?

In a previous blog post we have talked about different aspects of our digital banking research platform, . We have discussed our Perfect 1000 UX..

25th February 2021

Fintech Bites: “Split the Bill” functionality in the US market

The pandemic has arguably halted most interactions between people. But, with restaurants, coffee shops and bars slowly opening up again, and the..

23rd February 2021

The jarring issues that slow down digital banking product development

Product development is the intricate process where an ideation of a digital banking feature is slowly being fleshed out into a reality. From the..

19th February 2021

Analysis paralysis: minimize this toxic trend in digital product development

There is a solution that reduces “analysis paralysis” in digital banking product development. Going through numerous iterations in order to reach a..

17th February 2021

FinTech Insights: reduce your go-to-market time while offering the best UX design

Product development can become a very lengthy process that allows you little room to think outside the box about how to make a difference with your..

16th February 2021

The USA market: are EU-based Challengers coming to rustle up some feathers?

COVID-19’s ongoing impact on the world has certainly influenced the position of a number of Challenger banks in the US market, which are taking..

11th February 2021

Who Wins the UX Arms Race: Traditional Banks or Neobanks?

Some people within banking may object to a direct comparison between a large regulated financial institution and challenger bank.

7th December 2020

Starling VS. Monzo: The Real Battle

As you can see, overtime there have been lot’s of discussions revolving around these two Challengers. Mainly because of the feud between Anne Boden..

4th December 2020

UK banks and challengers ranked: from on-boarding to app functionality

An emergence of new technology and new start-up participants in the banking sector has caused a stir in recent years.

4th November 2020

On the lookout: New neobanks that are worth the try!

One of the many perks of working in the team of FinTech Insights, is taking a look at banks from all over the world. More than that, our team of..

15th October 2020

Battle of the Challenger Banks: Can you block my Card?

Welcome back everyone to another Battle of Challengers! The previous Battle was decided by a poll we had over at our LinkedIn and Twitter and you..

17th September 2020

Battle of the Challenger Banks: What Support do you Offer?

Welcome back everyone to another Battle of Challengers! As you may have seen in our social media accounts, for this episode of our battles, we asked..

20th August 2020

Battle of the Challenger Banks: Transferring Money within the EU

Welcome back to the Battle of the Challengers! First of all, I would like to thank everyone for the support on the first episode of this series. This..

27th July 2020

Fintech Bites: Functionality Ranking — UK High Street Banks

Fun little story for you... If you know us, you know we love our morning coffee in the office, during which the hot topics of talk include a little..

12th July 2020

Battle of the Challenger Banks: The Intro

Welcome to the Battle of the Challengers! When the first challenger banks hit the market in the early to mid-2010s, nobody had experienced anything..

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