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22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us

Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

New Releases

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?

One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..

25th January 2023

Battle of the Challenger Banks: Account Opening & e-KYC

Welcome to our very first Battle of the Challengers! In this post we are going to be covering one of the most buzz-worthy topics in the Fintech..

27th August 2021

FinTech Insights Spotlight: Chase

It’s time for another FinTech Insights Spotlight! So far, in our two previous monthly blogs we shed light on two Challengers banks that have taken..

12th August 2021

FinTech Bites: Video Banking

It’s another FinTech Bite and we are pumped to discuss what has been most talked about top within our fintech analysts' team. For this month what has..

29th July 2021

Digital Banking Features that Matter: Support

A month ago, to honor the most intuitive and helpful digital banking features that help customers, we launched Digital Banking Features that Matter...

23rd July 2021

FinTech Insights Spotlight: Starling Bank

Welcome to FinTech Insights Spotlight! In this monthly blog we are examining the biggest and most innovative financial institutions worldwide and try..

8th July 2021

FinTech Bites: Notification Alerts

Another month, another FinTech Bite. As always we will be discussing what has been most exciting and intriguing to our analysts team. In previous..

6th July 2021

Banks that Cater Specific Customers

Which is your target audience? What customer segment does your digital bank cater to most? Is it all customers across all ages or is it an ultra..

30th June 2021

Digital banking features that matter: Subscriptions Management

Intuitive features are what make a digital banking design memorable and lovable to customers. To honor the most exciting features out there, the..

10th June 2021

5 digital banking feature sets to make you the customers go-to-bank

The notion that customers own one bank account or are customers of just one financial institution reflects less and less percentages of the market...

4th June 2021

FinTech Insights Spotlight: Chime

Welcome to the FinTech Insights Spotlight series! We are thrilled to be embarking on this new series with you! The FinTech Insights Spotlight series..

6th May 2021

A quick guide to effective competitive digital banking analysis

A few weeks ago we discussed the major issues that lead to ineffective comparative research. We talked about the importance of informative competitor..

29th April 2021

Is your digital onboarding process driving new customers away?

The first point of contact potential customers have with your digital banking is the process of opening their first account. Know Your Customer (KYC)..

22nd April 2021

7 ways that Latam banks can promote financial education

Carlos lives in Chile and was never approved for a bank account. Whenever he wants to send money back to his home country, Paraguay, he’s required to..

25th March 2021

Digital banking features that simplify money management: best UX journeys

Earlier in one of our blogs we talked about the features that help customers manage their money through their digital banking mobile applications and..

19th March 2021

Keep up with and get ahead of digital banking innovation

Imagine if you didn’t have to spend most of your day designing the same user journey paths with their myriad iterations, while struggling to jump..

25th February 2021

Fintech Bites: “Split the Bill” functionality in the US market

The pandemic has arguably halted most interactions between people. But, with restaurants, coffee shops and bars slowly opening up again, and the..

17th February 2021

FinTech Insights: reduce your go-to-market time while offering the best UX design

Product development can become a very lengthy process that allows you little room to think outside the box about how to make a difference with your..

16th February 2021

The USA market: are EU-based Challengers coming to rustle up some feathers?

COVID-19’s ongoing impact on the world has certainly influenced the position of a number of Challenger banks in the US market, which are taking..

11th February 2021

Who Wins the UX Arms Race: Traditional Banks or Neobanks?

Some people within banking may object to a direct comparison between a large regulated financial institution and challenger bank.

7th December 2020

Starling VS. Monzo: The Real Battle

As you can see, overtime there have been lot’s of discussions revolving around these two Challengers. Mainly because of the feud between Anne Boden..

19th November 2020

Battle of the Challenger Banks: Help me build towards my wealth!

Welcome bank to another Battle of Challengers! So far in our blog, we have been starting conversations about Challenger Banks, yet focusing on what..

4th November 2020

On the lookout: New neobanks that are worth the try!

One of the many perks of working in the team of FinTech Insights, is taking a look at banks from all over the world. More than that, our team of..

15th October 2020

Battle of the Challenger Banks: Can you block my Card?

Welcome back everyone to another Battle of Challengers! The previous Battle was decided by a poll we had over at our LinkedIn and Twitter and you..

1st October 2020

Fintech Bites: Functionality Ranking — USA Challenger Banks

This month, and for this cup of our hot black coffee, we have chosen to take a closer look to the challenger banks in the USA.

17th September 2020

Battle of the Challenger Banks: What Support do you Offer?

Welcome back everyone to another Battle of Challengers! As you may have seen in our social media accounts, for this episode of our battles, we asked..

10th September 2020

Account Opening & KYC Chime vs Wells Fargo

Did you know that the US has the second most competitive economy in the world, based on the Global Competitiveness Index, as Visual Capitalists..

20th August 2020

Battle of the Challenger Banks: Transferring Money within the EU

Welcome back to the Battle of the Challengers! First of all, I would like to thank everyone for the support on the first episode of this series. This..

12th July 2020

Battle of the Challenger Banks: The Intro

Welcome to the Battle of the Challengers! When the first challenger banks hit the market in the early to mid-2010s, nobody had experienced anything..

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