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New Releases

22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us

Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

New Releases

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?

One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..

21st January 2025

How a Credit Union created a top app, 60% faster with FinTech Insights

$27.5 million, and 70%. The former is the average cost of a digital transformation project, according to the International Data Corporation's..

16th September 2021

Battle of the US Challengers: Support

Welcome to the Final Battle of the US Challengers It has been another great journey for our team, discovering the potential of Challenger banks in..

27th August 2021

FinTech Insights Spotlight: Chase

It’s time for another FinTech Insights Spotlight! So far, in our two previous monthly blogs we shed light on two Challengers banks that have taken..

19th August 2021

Battle of the US Challengers: Investments

Welcome back to the Battle of the US Challengers! This the 5th installment to our 6-part series. So far we have examined our 13 Challengers according..

6th August 2021

Bank of America vs M&T Bank: a Digital Banking Comparison

The US digital banking market undoubtedly represents one of the most competitive globally. With hundreds of Legacy, Regional banks, Credit Unions and..

29th July 2021

Digital Banking Features that Matter: Support

A month ago, to honor the most intuitive and helpful digital banking features that help customers, we launched Digital Banking Features that Matter...

27th July 2021

FinTech Insights: Improve your Digital Banking Feature Set

The product development of a digital banking product is more often than not a lengthy and expensive process. From analyzing the market, conducting..

23rd July 2021

FinTech Insights Spotlight: Starling Bank

Welcome to FinTech Insights Spotlight! In this monthly blog we are examining the biggest and most innovative financial institutions worldwide and try..

15th July 2021

Battle of the US Challengers: Budgeting

Welcome to our fourth episode of Battle of the US Challengers! As we mentioned in our previous installment, Episode 3: Help me Save Towards my Goal..

6th July 2021

Banks that Cater Specific Customers

Which is your target audience? What customer segment does your digital bank cater to most? Is it all customers across all ages or is it an ultra..

30th June 2021

Digital banking features that matter: Subscriptions Management

Intuitive features are what make a digital banking design memorable and lovable to customers. To honor the most exciting features out there, the..

24th June 2021

FinTech Insights: know how all customers experience your user journeys

If you're not a niche bank or fintech serving a specific target audience like Millennials, doctors, LGBTQi+, you’ve probably had headaches about..

17th June 2021

Battle of the US Challengers: Help me Save Towards my Goal

Welcome to our third episode of Battle of the Challengers US! In our previous episodes we have pitched our competing Challengers against each other..

10th June 2021

5 digital banking feature sets to make you the customers go-to-bank

The notion that customers own one bank account or are customers of just one financial institution reflects less and less percentages of the market...

4th June 2021

FinTech Insights Spotlight: Chime

Welcome to the FinTech Insights Spotlight series! We are thrilled to be embarking on this new series with you! The FinTech Insights Spotlight series..

27th May 2021

How to avoid a total team burnout with FinTech Insights

Too often product development of a new digital offering becomes extremely tiring for teams. Having to spend weeks to figure out how to design..

20th May 2021

Battle of the US Challengers: Cancel, Reorder Debit Card and Use Virtual to Pay

Welcome back to another series of Battle of the Challengers US! We are thrilled to be back with Episode 2 of Battle of the Challengers US. Last time..

29th April 2021

Is your digital onboarding process driving new customers away?

The first point of contact potential customers have with your digital banking is the process of opening their first account. Know Your Customer (KYC)..

15th April 2021

Battle of the US Challengers: Digital Onboarding and KYC

Welcome back to another series of Battle of the Challenger banks! We are thrilled to be back and starting on another series of Battle of the..

1st April 2021

Innovation through benchmarking: a Breaking Banks podcast

Back in January we were delighted to participate in the Breaking Banks fintech podcast Episode 372: The Nitty Gritty of Innovation. Our very own VP..

25th March 2021

Digital banking features that simplify money management: best UX journeys

Earlier in one of our blogs we talked about the features that help customers manage their money through their digital banking mobile applications and..

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