FinTech Insights Blog | FinTech Insights

New Releases

15th May 2025

Beyond banking: Can bank apps boost engagement by going the extra mile

Would you buy cinema tickets, book a hotel room, or get your mobile data plan from your bank?

New Releases

22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us

Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

27th August 2021

FinTech Insights Spotlight: Chase

It’s time for another FinTech Insights Spotlight! So far, in our two previous monthly blogs we shed light on two Challengers banks that have taken..

6th August 2021

Bank of America vs M&T Bank: a Digital Banking Comparison

The US digital banking market undoubtedly represents one of the most competitive globally. With hundreds of Legacy, Regional banks, Credit Unions and..

29th July 2021

Digital Banking Features that Matter: Support

A month ago, to honor the most intuitive and helpful digital banking features that help customers, we launched Digital Banking Features that Matter...

27th July 2021

FinTech Insights: Improve your Digital Banking Feature Set

The product development of a digital banking product is more often than not a lengthy and expensive process. From analyzing the market, conducting..

23rd July 2021

FinTech Insights Spotlight: Starling Bank

Welcome to FinTech Insights Spotlight! In this monthly blog we are examining the biggest and most innovative financial institutions worldwide and try..

6th July 2021

Banks that Cater Specific Customers

Which is your target audience? What customer segment does your digital bank cater to most? Is it all customers across all ages or is it an ultra..

30th June 2021

Digital banking features that matter: Subscriptions Management

Intuitive features are what make a digital banking design memorable and lovable to customers. To honor the most exciting features out there, the..

24th June 2021

FinTech Insights: know how all customers experience your user journeys

If you're not a niche bank or fintech serving a specific target audience like Millennials, doctors, LGBTQi+, you’ve probably had headaches about..

4th June 2021

FinTech Insights Spotlight: Chime

Welcome to the FinTech Insights Spotlight series! We are thrilled to be embarking on this new series with you! The FinTech Insights Spotlight series..

29th April 2021

Is your digital onboarding process driving new customers away?

The first point of contact potential customers have with your digital banking is the process of opening their first account. Know Your Customer (KYC)..

25th March 2021

Digital banking features that simplify money management: best UX journeys

Earlier in one of our blogs we talked about the features that help customers manage their money through their digital banking mobile applications and..

17th March 2021

8 Digital banking features to simplify customers' money management

Banking is central to the financial livelihood of our daily lives. A few years ago the case was that people would have to wait in lines in front of..

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