FinTech Insights Blog | FinTech Insights

New Releases

22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us

Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

New Releases

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?

One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

27th January 2025

Are Banking Apps Meeting the Mark on Personalization & Accessibility?

The discourse around personalization in banking often centers around product features. But while tailoring accounts, loans, and other products to..

23rd January 2025

Could implementing these features boost banks' customer retention?

With a growing number of options at consumers' disposal, loyalty in banking is in increasingly short supply. And a key determinant of whether..

17th December 2024

Europe vs the US: Where is online card management more convenient?

While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.

18th November 2024

What is the current state of chatbots in mobile banking?

While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research;..

23rd July 2021

FinTech Insights Spotlight: Starling Bank

Welcome to FinTech Insights Spotlight! In this monthly blog we are examining the biggest and most innovative financial institutions worldwide and try..

10th June 2021

5 digital banking feature sets to make you the customers go-to-bank

The notion that customers own one bank account or are customers of just one financial institution reflects less and less percentages of the market...

6th May 2021

A quick guide to effective competitive digital banking analysis

A few weeks ago we discussed the major issues that lead to ineffective comparative research. We talked about the importance of informative competitor..

29th April 2021

Is your digital onboarding process driving new customers away?

The first point of contact potential customers have with your digital banking is the process of opening their first account. Know Your Customer (KYC)..

23rd March 2021

6 green banking initiatives that inspire customers into action

Sustainability is no longer a strategic decision in banking. Climate change is at our doorstep and banks worldwide must consider an..

17th March 2021

8 Digital banking features to simplify customers' money management

Banking is central to the financial livelihood of our daily lives. A few years ago the case was that people would have to wait in lines in front of..

10th March 2021

Why is your bank’s competitor analysis not conclusive enough?

Competitor analysis is innate in the growth strategy of every bank and fintech. Its primary goal is to keep the company’s trajectory forward by..

7th December 2020

Starling VS. Monzo: The Real Battle

As you can see, overtime there have been lot’s of discussions revolving around these two Challengers. Mainly because of the feud between Anne Boden..

27th July 2020

Fintech Bites: Functionality Ranking — UK High Street Banks

Fun little story for you... If you know us, you know we love our morning coffee in the office, during which the hot topics of talk include a little..

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