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New Releases

22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us

Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

New Releases

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?

One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..

22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us

Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?

One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..

27th January 2025

Are Banking Apps Meeting the Mark on Personalization & Accessibility?

The discourse around personalization in banking often centers around product features. But while tailoring accounts, loans, and other products to..

23rd January 2025

Could implementing these features boost banks' customer retention?

With a growing number of options at consumers' disposal, loyalty in banking is in increasingly short supply. And a key determinant of whether..

21st January 2025

How a Credit Union created a top app, 60% faster with FinTech Insights

$27.5 million, and 70%. The former is the average cost of a digital transformation project, according to the International Data Corporation's..

17th December 2024

Europe vs the US: Where is online card management more convenient?

While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.

10th December 2024

Wealth management's shift: Which US banks and challengers will lead?

$84 trillion. That's how much wealth will change hands over the next twenty years, according to consulting firm Cerulli Associates — about four times..

18th November 2024

What is the current state of chatbots in mobile banking?

While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research;..

5th November 2024

The money transfer olympics: Can US legacy banks go for gold in 2024?

When Americans transfer money electronically, they don't typically turn to their bank. More often than not, they use a P2P app.

10th October 2024

Which US Bank or Challenger Offers the Best In-App Authentication?

While a customer's first login from a new device — the moment when they connect the device to their account and confirm they really are who they say..

23rd September 2024

The US challenger bank market in 2024: Who is leading the charge?

It's been two years of economic uncertainty and record-low funding, but US challenger banks seem to have found a way through.

6th September 2024

How US banks face fraud: The critical first login from a new device

With fraudsters becoming ever more sophisticated — according to the Federal Trade Commission, fraud went up by 185.7% between 2020 and 2023 — banks..

15th May 2024

US legacy banks vs challengers: Do challengers still have the edge?

When the first challengers hit the market in the early 2010s, they instantly outclassed incumbents.

30th April 2024

View a feature's evolution with FinTech Insights' history button

Drill down into how specific features within a competitor's digital banking product change over time

23rd April 2024

Where credit unions must invest to unlock their digital potential

Banks and credit unions used to be distinct. Banks had the wider product range. Credit unions were more community-focused.

17th April 2024

Digital differentiation: How has US banking evolved since 2022?

Banks have been dealing with digitalization for over a decade. But, despite record investment — in 2023, technology budgets reached $652.1 billion —..

10th April 2024

New FinTech Insights feature alert: Historical functionality change

Track your competitors' evolution, and understand its impact on your digital banking offering.

7th February 2024

Are banks doing enough to meet regional payment preferences?

Like language, cuisine, and customs, payment preferences vary — sometimes drastically — by region.

26th January 2024

Introducing FinTech Insights GPT

Instant answers to all your burning digital banking research questions In digital banking, competitive analysis is a serious drain on scarce..

11th July 2023

FinTech Insights Powers novobanco's Digital Banking Innovation

FinTech Insights, the comprehensive digital banking research platform, is pleased to announce its successful collaboration with novobanco on the..

4th July 2023

Nubank vs Revolut: Who will come out on top in Brazil?

It's official. Revolut, Europe's most valuable startup, has launched in Brazil. Which means that, after years of absolute dominance, Nubank now faces..

27th June 2023

Mobile banking features: what are the must-haves in 2023?

Do you offer the right set of mobile banking features, or are your app's capabilities holding you back?

30th May 2023

KYC Requirements for Banks

What is KYC for digital banking? KYC stands for Know Your Customer. It is a process used by digital banking institutions to verify the identity of..

11th April 2023

How to use digital banking research to build standout user experiences

"How does our mobile banking offering stack up?" "Which mobile banking features should we be focusing our efforts on?" "And how do we make sure we..

13th October 2022

Banking Apps Are All Alike — But Consumers Clamor for New Features

Consumers are ready for mobile banking app innovation — especially in e-wallets, junior accounts and wealth management. Banks can differentiate with..

30th August 2022

Where do credit unions stand in the US digital banking market?

When St Mary's Cooperative Credit Association, the first US credit union, opened its doors in 1909, it was a radical alternative to mainstream..

28th July 2022

The Battle for Consumer Attention in the Digital Banking War

The neobank sector is currently challenged by a global funding squeeze. But incumbents must realize that neobank competition is not going away. New..

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