Banking chatbots in Canada: What does the landscape look like?

New Releases

29th September 2025

When we first took a look at the banking chatbot landscape in Europe and North America — almost a year ago — Canada stood out for having the greatest..
Are you making these 5 abandonment-inducing onboarding mistakes?

New Releases

30th June 2025

That many banks get KYC wrong, with costly repercussions, is well-documented.
Can Dutch challenger bunq conquer the US market?

New Releases

26th June 2025

With 17 million users and a net profit of $96.6 million in 2024, Dutch firm bunq is the second largest European challenger after Revolut.

29th September 2025

When we first took a look at the banking chatbot landscape in Europe and North America — almost a year ago — Canada stood out for having the greatest..

23rd January 2025

With a growing number of options at consumers' disposal, loyalty in banking is in increasingly short supply. And a key determinant of whether..

18th November 2024

While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research;..
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