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US Digital onboarding & KYC best practices: What does the data tell us

New Releases

22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us
Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.
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Personalized financial education & support: Which markets get it right

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right
Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..
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Nubank vs Revolut, round 2: What if Nubank launched in Europe?

New Releases

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?
One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..
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23rd January 2025

Could implementing these features boost banks' customer retention?
FinTech Insights UK Banks Digital Banking US Banks Market research Wealth management US Challengers Feature 4 digital banking research chatbots EU Banks virtual cards disposable cards Market Insights
With a growing number of options at consumers' disposal, loyalty in banking is in increasingly short supply. And a key determinant of whether..
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18th November 2024

What is the current state of chatbots in mobile banking?
FinTech Insights UK Banks Digital Banking US Banks Market research feature implementation digital banking research chatbots EU Banks Market Insights
While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research;..
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