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US Digital onboarding & KYC best practices: What does the data tell us

New Releases

22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us
Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.
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Personalized financial education & support: Which markets get it right

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right
Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..
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Nubank vs Revolut, round 2: What if Nubank launched in Europe?

New Releases

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?
One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..
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10th October 2024

Which US Bank or Challenger Offers the Best In-App Authentication?
FinTech Insights Digital Banking US Banks Market research US Challengers feature implementation digital banking research fraud authentication Market Insights
While a customer's first login from a new device — the moment when they connect the device to their account and confirm they really are who they say..
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6th September 2024

How US banks face fraud: The critical first login from a new device
FinTech Insights Digital Banking US Banks Market research US Challengers feature implementation digital banking research fraud Market Insights
With fraudsters becoming ever more sophisticated — according to the Federal Trade Commission, fraud went up by 185.7% between 2020 and 2023 — banks..
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