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New Releases

22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us

Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

New Releases

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?

One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..

6th August 2021

Bank of America vs M&T Bank: a Digital Banking Comparison

The US digital banking market undoubtedly represents one of the most competitive globally. With hundreds of Legacy, Regional banks, Credit Unions and..

23rd February 2021

The jarring issues that slow down digital banking product development

Product development is the intricate process where an ideation of a digital banking feature is slowly being fleshed out into a reality. From the..

19th February 2021

Analysis paralysis: minimize this toxic trend in digital product development

There is a solution that reduces “analysis paralysis” in digital banking product development. Going through numerous iterations in order to reach a..

10th July 2020

Learning from your competitors: How FinTech Insights measures UX

Picking a bank used to be about things like who had the most conveniently-located branches, the best opening hours, and the most ATMs. Then,..

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