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30th June 2025

That many banks get KYC wrong, with costly repercussions, is well-documented.

New Releases

26th June 2025

With 17 million users and a net profit of $96.6 million in 2024, Dutch firm bunq is the second largest European challenger after Revolut.

New Releases

3rd June 2025

Budgeting. Saving. Spend analysis.

20th March 2025

FinTech Insights UK Banks Digital Banking US Banks Market research US Challengers digital banking research EU Banks canadian banks personalization in banking Market Insights chat support

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

27th February 2025

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One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..

27th January 2025

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The discourse around personalization in banking often centers around product features. But while tailoring accounts, loans, and other products to..

23rd January 2025

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With a growing number of options at consumers' disposal, loyalty in banking is in increasingly short supply. And a key determinant of whether..

17th December 2024

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While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.

18th November 2024

FinTech Insights UK Banks Digital Banking US Banks Market research feature implementation digital banking research chatbots EU Banks Market Insights

While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research;..

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