FinTech Insights Blog | FinTech Insights

Banking chatbots in Canada: What does the landscape look like?

New Releases

29th September 2025

Banking chatbots in Canada: What does the landscape look like?

When we first took a look at the banking chatbot landscape in Europe and North America — almost a year ago — Canada stood out for having the greatest..

Are you making these 5 abandonment-inducing onboarding mistakes?

New Releases

30th June 2025

Are you making these 5 abandonment-inducing onboarding mistakes?

That many banks get KYC wrong, with costly repercussions, is well-documented.

Can Dutch challenger bunq conquer the US market?

New Releases

26th June 2025

Can Dutch challenger bunq conquer the US market?

With 17 million users and a net profit of $96.6 million in 2024, Dutch firm bunq is the second largest European challenger after Revolut.

ALL ARTICLES
MARKET INSIGHTS
DIGITAL BANKING SERIES
PRODUCT
COMPANY NEWS

20th March 2025

Personalized financial education & support: Which markets get it right

FinTech Insights UK Banks Digital Banking US Banks Market research US Challengers digital banking research EU Banks canadian banks personalization in banking Market Insights chat support

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?

FinTech Insights Digital Banking Market research digital banking research EU Banks Revolut Nubank Market Insights

One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..

27th January 2025

Are Banking Apps Meeting the Mark on Personalization & Accessibility?

FinTech Insights UK Banks Digital Banking US Banks Market research Latam banks feature implementation digital banking research EU Banks Market Insights

The discourse around personalization in banking often centers around product features. But while tailoring accounts, loans, and other products to..

23rd January 2025

Could implementing these features boost banks' customer retention?

FinTech Insights UK Banks Digital Banking US Banks Market research Wealth management US Challengers Feature 4 digital banking research chatbots EU Banks virtual cards disposable cards Market Insights

With a growing number of options at consumers' disposal, loyalty in banking is in increasingly short supply. And a key determinant of whether..

17th December 2024

Europe vs the US: Where is online card management more convenient?

FinTech Insights UK Banks Digital Banking US Banks Market research US Challengers digital banking research EU Banks card management virtual cards disposable cards Market Insights

While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.

18th November 2024

What is the current state of chatbots in mobile banking?

FinTech Insights UK Banks Digital Banking US Banks Market research feature implementation digital banking research chatbots EU Banks Market Insights

While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research;..

Build a digital banking strategy that can't be challenged

Let's show you how FinTech Insights can help you wow your customers, on every login.

Try it free