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Banking chatbots in Canada: What does the landscape look like?

New Releases

29th September 2025

Banking chatbots in Canada: What does the landscape look like?
When we first took a look at the banking chatbot landscape in Europe and North America — almost a year ago — Canada stood out for having the greatest..
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Are you making these 5 abandonment-inducing onboarding mistakes?

New Releases

30th June 2025

Are you making these 5 abandonment-inducing onboarding mistakes?
That many banks get KYC wrong, with costly repercussions, is well-documented.
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Can Dutch challenger bunq conquer the US market?

New Releases

26th June 2025

Can Dutch challenger bunq conquer the US market?
With 17 million users and a net profit of $96.6 million in 2024, Dutch firm bunq is the second largest European challenger after Revolut.
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23rd January 2025

Could implementing these features boost banks' customer retention?
FinTech Insights UK Banks Digital Banking US Banks Market research Wealth management US Challengers Feature 4 digital banking research chatbots EU Banks virtual cards disposable cards Market Insights
With a growing number of options at consumers' disposal, loyalty in banking is in increasingly short supply. And a key determinant of whether..
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17th December 2024

Europe vs the US: Where is online card management more convenient?
FinTech Insights UK Banks Digital Banking US Banks Market research US Challengers digital banking research EU Banks card management virtual cards disposable cards Market Insights
While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.
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