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Beyond banking: Can bank apps boost engagement by going the extra mile

New Releases

15th May 2025

Beyond banking: Can bank apps boost engagement by going the extra mile
Would you buy cinema tickets, book a hotel room, or get your mobile data plan from your bank?
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US Digital onboarding & KYC best practices: What does the data tell us

New Releases

22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us
Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.
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Personalized financial education & support: Which markets get it right

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right
Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..
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17th December 2024

Europe vs the US: Where is online card management more convenient?
FinTech Insights UK Banks Digital Banking US Banks Market research US Challengers digital banking research EU Banks card management virtual cards disposable cards Market Insights
While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.
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