FinTech Insights Blog | FinTech Insights

New Releases

15th May 2025

Beyond banking: Can bank apps boost engagement by going the extra mile

Would you buy cinema tickets, book a hotel room, or get your mobile data plan from your bank?

New Releases

22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us

Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

23rd January 2025

Could implementing these features boost banks' customer retention?

With a growing number of options at consumers' disposal, loyalty in banking is in increasingly short supply. And a key determinant of whether..

21st January 2025

How a Credit Union created a top app, 60% faster with FinTech Insights

$27.5 million, and 70%. The former is the average cost of a digital transformation project, according to the International Data Corporation's..

17th December 2024

Europe vs the US: Where is online card management more convenient?

While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.

10th December 2024

Wealth management's shift: Which US banks and challengers will lead?

$84 trillion. That's how much wealth will change hands over the next twenty years, according to consulting firm Cerulli Associates — about four times..

5th November 2024

The money transfer olympics: Can US legacy banks go for gold in 2024?

When Americans transfer money electronically, they don't typically turn to their bank. More often than not, they use a P2P app.

10th October 2024

Which US Bank or Challenger Offers the Best In-App Authentication?

While a customer's first login from a new device — the moment when they connect the device to their account and confirm they really are who they say..

23rd September 2024

The US challenger bank market in 2024: Who is leading the charge?

It's been two years of economic uncertainty and record-low funding, but US challenger banks seem to have found a way through.

6th September 2024

How US banks face fraud: The critical first login from a new device

With fraudsters becoming ever more sophisticated — according to the Federal Trade Commission, fraud went up by 185.7% between 2020 and 2023 — banks..

15th May 2024

US legacy banks vs challengers: Do challengers still have the edge?

When the first challengers hit the market in the early 2010s, they instantly outclassed incumbents.

16th September 2021

Battle of the US Challengers: Support

Welcome to the Final Battle of the US Challengers It has been another great journey for our team, discovering the potential of Challenger banks in..

19th August 2021

Battle of the US Challengers: Investments

Welcome back to the Battle of the US Challengers! This the 5th installment to our 6-part series. So far we have examined our 13 Challengers according..

15th July 2021

Battle of the US Challengers: Budgeting

Welcome to our fourth episode of Battle of the US Challengers! As we mentioned in our previous installment, Episode 3: Help me Save Towards my Goal..

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