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US Digital onboarding & KYC best practices: What does the data tell us

New Releases

22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us
Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.
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Personalized financial education & support: Which markets get it right

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right
Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..
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Nubank vs Revolut, round 2: What if Nubank launched in Europe?

New Releases

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?
One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..
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22nd July 2022

Is cross-channel UX consistency in digital banking overrated?
FinTech Insights Digital Banking Product Development web design ux consistency design implementation mobile design in digital banking feature implementation show home 5 Market Insights
Implementing a similar feature set and user interface across your web and mobile offerings is often regarded as a fundamental element of good UX. It..
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