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US Digital onboarding & KYC best practices: What does the data tell us

New Releases

22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us
Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.
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Personalized financial education & support: Which markets get it right

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right
Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..
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Nubank vs Revolut, round 2: What if Nubank launched in Europe?

New Releases

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?
One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..
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21st January 2025

How a Credit Union created a top app, 60% faster with FinTech Insights
FinTech Insights Digital Banking US Banks Market research UX US Challengers feature implementation digital banking research credit union Market Insights
$27.5 million, and 70%. The former is the average cost of a digital transformation project, according to the International Data Corporation's..
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5th November 2024

The money transfer olympics: Can US legacy banks go for gold in 2024?
FinTech Insights Digital Banking US Banks Market research US Challengers feature implementation digital banking research credit union Regional Banks Market Insights
When Americans transfer money electronically, they don't typically turn to their bank. More often than not, they use a P2P app.
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23rd April 2024

Where credit unions must invest to unlock their digital potential
FinTech Insights Digital Banking Product Development US Banks Market research feature implementation feature set implementation digital banking research credit union Market Insights
Banks and credit unions used to be distinct. Banks had the wider product range. Credit unions were more community-focused.
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30th August 2022

Where do credit unions stand in the US digital banking market?
FinTech Insights Digital Banking Product Development Market research Feature 4 feature implementation show home 4 feature set implementation digital banking research credit union Market Insights
When St Mary's Cooperative Credit Association, the first US credit union, opened its doors in 1909, it was a radical alternative to mainstream..
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